Privacy Policy

1. Introduction

Jaswall Global S.L. ("we," "us," or "our") is committed to protecting the privacy of our users ("you," "your"). This Data Policy ("Policy") explains how we collect, use, and share information about you when you use our mobile application ("App").

By using our App, you agree to the collection, use, and sharing of your information as described in this Policy. If you do not agree with our policies and practices, do not use our App.

2. Information we collect

We collect information about you in the following ways:

  • Information you provide to us: We may collect information that you provide to us directly, such as when you create an account or profile, input information into our App, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.
  • Information we collect automatically: When you use our App, we may collect certain information automatically, such as your IP address, device type, device identifier, browser type, and access times. We may also collect information about your location, such as your GPS coordinates or location data from your device's settings.
  • Information from third parties: If you use Google or Apple to sign up and use the application we will receive your email and other information from this platforms.

3. How we use your information

The information received by Google or Apple we use it to allow you to signup, login and use the application and for communication purposes.

Other internal information that we may collect while you use the application like the amount of events participated or the time connected, we may use it for a variety of purposes, including:

  • To provide, maintain, and improve our App: We use your information to deliver and improve the features and functionality of our App.
  • To personalize your experience: We may use your information to customize the content and features of our App for you.
  • For research and development: We may use your information to conduct research and development in order to improve our App and develop new products and services.
  • For compliance and legal purposes: We may use your information to comply with legal requirements and to protect our rights and the rights of others.

4. How we share your information

We may share your information in the following ways:

  • With third-party service providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing.
  • With third parties for legal purposes: We may share your information with third parties if we believe that doing so is necessary to comply with a legal requirement or to protect our rights or the rights of others.

5. Your rights

Under the GDPR, you have the following rights with respect to your personal information:

  • The right to access your personal information: You have the right to request a copy of the personal information that we hold about you, as well as information about how we use that personal information.
  • The right to rectification: If you believe that any of the personal information we hold about you is incorrect, you have the right to request that we correct that information.
  • The right to erasure: You have the right to request that we delete any personal information that we hold about you. This is also known as the "right to be forgotten."
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal information. This means that we will only process your personal information with your consent, for legal claims, for the protection of the rights of others, or for compelling legitimate interests. This would mean that you could not use the application anymore because your personal information e.g.: your name and surname could not be shown to other users. Then we will store your information only the time that the law requires or until you apply your rigth to erasure.
  • The right to data portability: You have the right to request a copy of your personal information in a structured, machine-readable format, and the right to transmit that personal information to another controller.
  • The right to object: You have the right to object to the processing of your personal information if that processing is based on our legitimate interests or the legitimate interests of a third party.
  • The right to withdraw consent: If you have given us your consent to process your personal information, you have the right to withdraw that consent at any time.
  • The right to complain: If you believe that we have violated your rights with respect to your personal information, you have the right to complain to the relevant data protection authority.

6. Data retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Policy. We may also retain your personal information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is ever completely secure, and we cannot guarantee the security of your personal information.

8. Changes to this policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, so please review this Policy regularly.

9. Contact us

If you have any questions about this Policy or our handling of your personal information, please contact us at support@reamik.com.